DisputeReason

The reasons a dispute can give.

Operations

Every route this entity exposes. Each route links to its own reference on this page.

Examples

One example per SDK, generated from the API model. The argument names are the parameters and fields of this entity, and the values are placeholders. The examples are not compiled or executed.

Golang

Construct client as shown in the Golang setup, then call the operations:

dispute_reasons, err := client.DisputeReason(nil).List(map[string]any{"profile_id": 1}, nil)
if err != nil {
    panic(err)
}
fmt.Println(dispute_reasons)

Lua

Construct client as shown in the Lua setup, then call the operations:

local dispute_reasons, err = client:DisputeReason():list({ profile_id = 1 })

PHP

Construct client as shown in the PHP setup, then call the operations:

$dispute_reasons = $client->DisputeReason()->list(["profile_id" => 1]);

Python

Construct client as shown in the Python setup, then call the operations:

dispute_reasons = client.DisputeReason().list({"profile_id": 1})

Ruby

Construct client as shown in the Ruby setup, then call the operations:

dispute_reasons = client.DisputeReason.list({ "profile_id" => 1 })

TypeScript

Construct client as shown in the TypeScript setup, then call the operations:

const dispute_reasons = await client.DisputeReason().list({ profile_id: 1 })

Fields

list

GET /spend/profiles/{profileId}/dispute-form/reasons

Operation ID: disputeReasonsGet.

Authentication: bearer token (UserToken).

Parameters

Responses

200: List of dispute reasons

application/json

Example response:

[
  {
    "code": "ATM_DISPENSED_NO_FUNDS",
    "description": "I didn't receive the money from the ATM or cash machine",
    "isFraud": false,
    "supportsMultipleTransactions": false,
    "tooltip": "Choose this if the ATM did not dispense the money or gave you less than expected"
  },
  {
    "code": "WRONG_AMOUNT",
    "description": "I was charged the wrong amount or currency",
    "isFraud": false,
    "supportsMultipleTransactions": false,
    "tooltip": "Choose this if you were overcharged or the payment was in a different currency than you were expecting"
  },
  {
    "code": "TROUBLE_WITH_GOODS_SERVICES",
    "description": "There's a problem with the goods or service I ordered",
    "isFraud": false,
    "supportsMultipleTransactions": false,
    "tooltip": "Choose this if the goods or service never arrived, or if the product was defective or different from what you expected"
  },
  {
    "code": "MERCHANT_CHARGED_AGAIN",
    "description": "I got an unexpected charge from a merchant",
    "isFraud": false,
    "supportsMultipleTransactions": false,
    "tooltip": "Choose this for subscription charges, when you've paid twice for one purchase, or when you know the merchant from a past transaction but aren't sure why they charged you"
  },
  {
    "code": "NO_REFUND",
    "description": "I haven't received the refund",
    "isFraud": false,
    "supportsMultipleTransactions": false,
    "tooltip": "Choose this when you've been promised a refund and it hasn't arrived"
  },
  {
    "code": "UNAUTHORIZED",
    "description": "I did not make, authorize, or participate in this transaction",
    "subOptions": [
      {
        "code": "UNEXPECTEDLY_CHARGED_AGAIN",
        "description": "A past merchant unexpectedly charged me again",
        "isFraud": false,
        "supportsMultipleTransactions": false
      },
      {
        "code": "UNWANTED_SUBSCRIPTION",
        "description": "I've been charged for a subscription without my permission",
        "isFraud": false,
        "supportsMultipleTransactions": false
      },
      {
        "code": "CARD_POSSESSION",
        "description": "I don't recognise a transaction",
        "isFraud": true,
        "supportsMultipleTransactions": true,
        "tooltip": "Choose this if you had your card at the time of the transactions, or if you think your card details have been compromised"
      },
      {
        "code": "CARD_NO_POSSESSION",
        "description": "My card was lost or stolen",
        "isFraud": true,
        "supportsMultipleTransactions": true,
        "tooltip": "Choose this if you didn't have your card at the time of the transactions"
      }
    ],
    "tooltip": "Choose this if you don't know the merchant or have never purchased anything from them"
  }
]

429: Rate limit exceeded. Retry after the number of seconds specified in the Retry-After header

application/json

The response is object.